oja89 Platform Privacy Notice
We at oja89 collect personal data from users when they create an account, deposit funds, place bets on Liga 1 or Piala AFF markets, play live-dealer games, or withdraw winnings. This notice describes what we collect, how we protect it, and what rights you have over your information.
Our approach to privacy is straightforward: we collect only what we need to verify your identity, process your payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and comply with applicable laws. We do not sell your data to third parties. We do not share your betting history with advertisers. We keep your account secure through encryption and standard industry practices.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.
What Data We Collect on oja89
When you create an oja89 account, we ask for your legal name, date of birth, email address, and phone number. These form the core of your account identity and are required for Know Your Customer (KYC) verification — a regulatory standard that protects both you and our platform.
When you deposit funds using DANA, e-wallet, mobile banking, or a bank transfer (local payment, online payment, e-wallet, mobile banking), we record the transaction amount, method, timestamp, and status (successful or declined). This transaction history helps us prevent fraud, resolve disputes, and comply with financial reporting obligations. We do not store your wallet or bank account credentials — your payment provider handles those securely.
When you place bets on Liga 1 matches, Piala AFF tournaments, or live-dealer games, we log which markets you accessed, the size of your bets, and the outcomes. This data helps us personalise your experience, detect unusual activity (such as account takeover attempts), and calculate your account balance accurately. We keep this betting history for the duration of your account and for a defined period after closure for audit and compliance purposes.
How We Use Your Data on oja89
We use your personal data for five main purposes:
- Account verification and KYC compliance. We verify your identity against official records to ensure you are who you claim to be and are eligible to use oja89. This is a legal requirement in most jurisdictions where we operate.
- Payment processing. We share deposit and withdrawal details with your chosen payment provider (local payment, online payment, e-wallet, etc.) to complete transactions. Your payment provider's privacy policy governs how they handle that data.
- Fraud detection and account security. We monitor your account for suspicious activity — unusual login patterns, rapid bet escalation, or location changes — to protect your funds and prevent unauthorised access.
- Legal compliance. We retain transaction records and account data as required by anti-money-laundering (AML) regulations, tax authorities, and other legal obligations in supported jurisdictions.
- Customer support. If you contact us via email or in-app chat, we keep records of your inquiry and our response to help resolve issues and improve our service.
We do not use your data to send you unsolicited marketing emails or SMS unless you explicitly opt in. We do not sell your information to advertisers, brokers, or third parties. We do not share your betting patterns with anyone outside oja89, except where legally required (e.g. law enforcement requests).
Third Parties and Data Processors
Our oja89 servers and databases may be hosted by cloud providers located outside Indonesia, such as in Singapore, Australia, or the European Union. When you use oja89, your data may be transmitted to and stored in these locations. We choose providers with strong security certifications (ISO 27001, SOC 2) to minimise risk.
We also work with third-party processors for specific functions: identity verification (KYC cross-checks with official authorities), payment gateways (mobile banking, local payment, online payment integrations), and customer analytics. Each processor has a contract with us that requires them to protect your data and use it only for the specified purpose. We remain responsible for any processor's mishandling of your data.
- Data retention
- We keep account and transaction data while your account is active and for at least 3-5 years after closure to comply with financial and tax regulations.
- Encryption
- All data in transit (between your device and oja89 servers) and at rest (stored on our servers) is encrypted using industry-standard TLS 1.2+ and AES-256 protocols.
- Access controls
- Only authorised oja89 staff with a legitimate business need can access your personal data. We use role-based access and audit logs to track who views what.
Your Rights and Choices on oja89
Depending on your jurisdiction, you may have the following rights over your data:
- Right to access: You can request a copy of all personal data we hold about you. Contact us via the help section on oja89, and we will provide a summary within 30 days.
- Right to correction: If your name, email, or phone number is incorrect in your oja89 account, you can update it through your account settings or request our support team to correct it.
- Right to deletion: You can request closure of your oja89 account and deletion of your data (subject to legal retention obligations). We will delete non-essential data within 30 days and archive essential data for the legally required period.
- Right to data portability: You can request a machine-readable export of your account data. We will provide this in a standard format (CSV or JSON) within 30 days.
- Right to object: If we process your data for purposes you disagree with (such as analytics), you can object, though we may need to continue processing if required by law.
Cookies and Tracking Technologies on oja89
We use cookies to remember your login session, store your language preference, and track how you navigate oja89. These cookies are essential for the platform to function — without them, you would need to re-enter your credentials every page load.
We also use analytics cookies (via Google Analytics or similar services) to understand how many users visit oja89, which pages are popular, and where visitors come from. These cookies do not identify you personally; they aggregate behaviour across all users. You can disable analytics cookies through your browser settings without affecting your ability to use oja89.
We do not use advertising cookies to track you across other websites or sell your data to ad networks. If you see oja89 ads on Facebook, Instagram, or Google, those are placed by us based on broad audience interests, not on tracking your oja89 activity.
Privacy Updates and Contact Information
We may update this privacy notice from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or by posting a notice on oja89. Your continued use of the platform after an update means you accept the revised terms.
If you have questions about our privacy practices, how we use your data, or wish to exercise any of the rights listed above, contact our privacy team through the help section on oja89. You can also reach us via email at the address provided in your account settings. We aim to respond to privacy requests within 30 days.
We at oja89 take your privacy seriously. We design our systems to collect only necessary data, protect it rigorously, and respect your autonomy. If you ever feel uncomfortable with how we handle your information, we encourage you to raise the concern — we are committed to resolving it transparently and fairly.